FAQ

C-MED Innovations LLC, the owner of VAD Wear®, is a design and development company. It owns and maintains the IP’s of several products. It’s CEO, Chris Hillios is a product designer and LVAD patient.

WE ARE NOT MEDICAL PROFESSIONALS. PLEASE CONTACT YOUR CARDIOLOGIST OR LVAD COORDINATORS WITH ANY MEDICAL QUESTIONS OR HEALTH CONCERNS.

What LVAD systems are VAD Wear® compatible with?

Currently, Our VAD Wear® pocket system is designed as an accessory for both HeartMate® 2 and 3

How do I choose the best size?

The best way to determine your correct size is to lay out one of your own, comfortable, garments flat. Measure across the approximate waist, from left side seam to right side seam. Depending on the the fit of your garment, you should decide if you need to add to this measurement to accommodate for the thickness of your batteries and controller. Please reference the drop-down menu or each style’s sizing to choose your best size. Please feel free to contact us if you have

any questions regarding sizing. We are always happy to help you find the best size and style to fit your needs.

What if I've ordered the wrong size? Returns or Exchanges.

We strongly suggest contacting us prior to ordering if you are unsure of sizing. We can give you exact measurements of a garment based upon our current stock. Should you order a vest and it doesn’t fit, please contact us immediately. We do not accept order cancellations after twelve hours However, if there is a problem with sizing we may authorize an exchange. Please note, we cannot accept exchanges of any worn or altered items. Exchanges must be authorized by VAD Wear® and do require an additional shipping/restocking fee of $20.00. Exchanges are made once we receive your returned item in new, unused condition. Customers are responsible for all return shipping costs.

For more information, please visit our Return Policy page

How do I use my VAD Wear® Vest?

Always wear your vest fully zipped when active. Your controller fits in the smaller front, right or left side pocket on the same side as your drive line. This is the side that your drive line exits your body. The batteries should be placed clip down within the larger, left and right side, rear pockets. Alway keep your lines untangled and free of kinks. Always wear your driveline anchor. Your vest should fit comfortably snug, not tight. A video may be viewed at:

How to wear your equipment

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