FAQ

C-MED Innovations LLC, the owner of VAD Wear®, is a design and development company. It owns and maintains the IP’s of several products. It’s CEO, Chris Hillios is a product designer and LVAD patient.

WE ARE NOT MEDICAL PROFESSIONALS. PLEASE CONTACT YOUR CARDIOLOGIST OR LVAD COORDINATORS WITH ANY MEDICAL QUESTIONS OR HEALTH CONCERNS.

Currently, Our VAD Wear® pocket system is designed as an accessory for both HeartMate® 2 and 3. We are working on a possible HeartWare® accessory and hope to have it available in the near future.

We always suggest contacting us prior to ordering if you are unsure of sizing. We can give you exact measurements based upon our current stock. Should you order a vest and it doesn’t fit, contact us immediately. Due to the COVID-19 PANDEMIC we are currently NOT accepting returns or exchanges.  Should the situation change and an exchange be approved, we will provide details on how to return it for a better size. Please note, we cannot accept returns of worn or altered items. Exchanges and/or returns require an additional shipping/restocking fee of $20.00. Exchanges are made once we receive your returned item in new, unused condition. 

The best way to determine your correct size is to lay out one of your own, comfortable, garments flat and measure side seam to side seam approx. 1″ down from the armholes, across the chest. Remember to add to the width to accommodate the thickness of your battery and controller. Please reference the size charts or drop-down menu under each style’s description or images.

For more information, please visit our Return Policy page

Always wear your vest fully zipped when active. Your controller fits in the smaller front, right or left side pocket on the same side as your drive line. This is the side that your drive line exits your body. The batteries should be placed clip down within the larger, left and right side, rear pockets. Alway keep your lines untangled and free of kinks. Always wear your driveline anchor. Your vest should fit comfortably snug, not tight. A video may be viewed at:

How to wear your equipment

 
Contact us and we will get back to you as soon as possible.