Our Return Policy

VAD Wear® and C-MED Innovations LLC is taking the COVID-19 pandemic very seriously. The health and safety of our clients and our staff is of utmost importance to us. We have always maintained high standards and now have initiated extra measures to keep our clients, ourselves and our products safe. All garments are now Steam sanitized prior to shipping.

We do our best to provide detailed sizing information and style recommendations. We urge you to measure prior to ordering and contact us if you are unsure of a size or style. Please visit our FAQ page for sizing information and click “How do I choose the best size?”

We DO NOT accept returns. Because of this policy, we are allowing order cancelations within 12 hours of order placement should you not agree with this change.

“As a LVAD patient myself, I am well aware of the gravity of this situation. I sincerely hope you and your family stay diligent, safe and well during these worrisome times. Please follow the recommendations of your VAD teams and the CDC. Together we will overcome this! We are all LVAD Warriors.”

Chris Hillios, CEO